Support
Ways to reach the people behind your programme — and when to contact your hospital directly.
Your Care Team
St. Aurelia General Hospital
Clinical lead: Dr. Amina Farouk
Phone: +1 (555) 019-2044
Email: careteam@staurelia-example.org
Placeholder contact details for this demo — not a working phone line or inbox.
Gastroenterology
Colorectal screening & referrals
Genetic Counselling
Hereditary finding review
When to contact your hospital directly
If you're experiencing symptoms or an urgent health concern, please contact your hospital directly or seek emergency care. Ask Geneprint and this portal are not a substitute for clinical assessment.
Common Questions
How do I book a referral?
Referrals raised in your plan (like colorectal screening or genetic counselling) can be booked from your Screening & Prevention Plan and Risk Map, or by calling the relevant department above directly.
How do I reach my clinical lead?
Dr. Amina Farouk can be reached through the general care team line above. For non-urgent questions about your report, Ask Geneprint can often help in the meantime.
What if I have a question the AI assistant can't answer?
Ask Geneprint will tell you when a question needs your care team instead of guessing — anything symptom-related, treatment-related, or outside your report is routed back here.
Can I update my contact or appointment details?
Not directly in this demo portal — please contact your care team to update appointment or contact details on file.
Have a non-urgent question about your report or programme? Ask Geneprint →